BOOST Programme focusing on increasing Confidence and Well being evolved from ‘Confidence Plus’ designed by Will Craigie and created to help build resilience and growth in the Scottish economy. The programme was piloted with Third sector organisations who attended four one day modules; ‘Confident Individuals’, ‘Engaging work’, ‘Meaningful Relationships’ and ‘Confident Organisations’.

These modules are now known as Boost myself, Boost my engagement, Boost my relationships and Boost our organisation under the umbrella of the Boost Programme co-designed by Will Craigie and Kate Chambers.



Our ethos is simple; people make the difference for success. When people have a sense of well-being they tend to perform at their best. We focus on how to increase positive emotions and attitudes. Research tells us which techniques produce effective and meaningful change. We choose the best tools to ensure you get the best results – confident staff working together in a culture of mutual trust and well-being, guided by positive leaders who provide clear direction and meaning

As an alternative to the four workshops your BOOST programme can be tailored to meet your needs. In either case Outcomes from workshops typically include:

  • Learning techniques for increasing motivation, engagement and work performance
  • Learning to be more confident, positive and structured
  • Practising strategies for increasing resilience in tough times
  • Learning how to build stronger relationships within teams and with others
  • Leaders learning the advantages of a positive approach and a selection of tools for boosting people’s performance
  • Teams developing an action plan for embedding the changes and achieving a more positive culture

As action planning is built in, evaluation of the the BOOST programme’s success is clear to all.

Individuals, teams and organisations have all enjoyed and benefited from the BOOST approach. We’ve delivered training across private, public and third sectors in all sizes of organisations. Whatever your situation, BOOST can help you build social capital and find, reflect and build on meaning in your work. BOOST offers you integrated training needs analysis and delivery, leaving your staff feeling confident, positive, engaged, energised and much more resilient to any setbacks they may face


How we work

We follow a simple and effective four step process:

1) Diagnose

2) Design a solution

3) Implement

4) Review

We analyse your training and development needs and create a sense of curiosity and engagement in the team. We carefully select techniques to exactly meet your requirements. We create and deliver lively, interactive workshops. These are practical, action focused and help people quickly embed changes and deliver results.

We appreciate that every organisation is different. We are too. So we want to come for a chat to build rapport and offer you some examples of the work we do. If you like the sound of BOOST we can explore your own situation and discuss options. Of course you can tell us a lot of useful information about your team.

You may have the results of ‘engagement surveys’ and the like which we can use. And we like to supplement these with a range of our own confidential diagnostic tools with the aim of understanding your specific team development needs. We also like to speak to as many of the team as we can, face to face, where we can gather information at a deeper level. Our experience shows people love being involved in this way.

People relish the chance to develop their own training and so they engage from day one. This multi-layered approach gives us a wealth of information to design a training programme which will achieve maximum impact.

We research widely into how our brains shape our behaviour. We create tools and techniques using this knowledge. Then we pack our workshops with these to deliver positive benefits for well-being and performance


An in-house masterclass will give you a flavour of our approach and some practical and useful techniques to use within your organisation. You can choose from a wide selection of topics or opt for a taster which will cover a wide range of techniques for team well-being.

Positive Psychology

Positive Psychology is a recent branch of psychology founded by Martin Seligman and Mihaly Csikszentmihalyi.

It aims to study and develop scientific understanding of what makes people thrive and flourish. It does not deny that things go wrong in life but seeks to redress the balance of psychology which until a few years ago had a focus on illness.

Studies have looked in detail at what helps people be the best and how to influence things to go well. Positive Psychology is increasingly used in organisations. Clear links are being established between high performance and the implementation of techniques which influence positive emotions, flow, strengths, resilience and optimism.


So what does the research tell us?

5Engagement is measurable

It correlates with performance, it correlates with innovation and engagement levels in the UK are low and vary widely………..

5Well-being of your staff is crucial to success of your organisation

Carol Black found considerable evidence that health and well-being programmes produced economic benefits across all sectors and all sizes of business: in other words, that good health is good business………..

Brain facts:

They say laughter is contagious. Studies show positive but also negative moods can indeed spread through the workplace due to ’emotional contagion’. The BOOST programme can help you make sure it is positivity that spreads.

If you have a difficult task to perform, studies show it is better to ask yourself “Will I do…?” than to say “I will do…”. Asking the question helps build self motivation.

Management by walking about works even if you don’t speak to anyone.


By taking time out to develop, desired changes will ‘stick’ and become good habits. Giving your team personal responsibility for identifying development areas and encouraging regular practise of our techniques ensures BOOST is a success.

In your training you learn techniques and knowledge which will make you happier. Why do we feel it is important for people to be happier? Because a growing body of research shows happiness correlates strongly with performance; dynamic leadership, better health, improved attendance, enhanced creativity, improved staff retention, higher confidence, strong resilience, effective team development… the list goes on. Each year new research adds to the list of benefits you can gain.

But just knowing some techniques doesn’t ensure desired changes happen. So in BOOST training we always include action planning and helping people understand how to form good habits at work.

For you, positive changes in behaviour are the true measure of success. In other words you will see and hear people behaving differently.


Case Study – Give your Team a BOOST

This case study, based on how we worked with one organisation, gives you a flavour of how you will benefit from our team development training


Initial meeting

We ask you a selection of open questions to get an overview of the known training needs and to set a context for your team development

Diagnostic tool

Using this information along with knowledge of what delivers well-being and performance in the workplace we create a survey document. You ask team members to complete and return the survey direct to us in complete confidentiality. We analyse the results looking for themes and ‘hot spots’

Diagnostic visit

You and your team meet us in a series of one to one discussions. This builds rapport and creates curiosity and motivation about the learning
We facilitate group discussions about well-being and performance at work
Individuals commit to practise some simple techniques to enhance well-being
As a bonus, we show you how to live longer in five minutes a day

First workshop – to ensure people take responsibility for their own performance

You learn a variety of techniques to increase positive feelings because when people feel good, they work well. You learn what happens in the brain when we are anxious and how to use stress positively.You build confidence and optimism and learn resilience techniques for when things go wrong.You practise how to focus and take control of your lives and we show how good habits are formed and bad ones broken. We show you how to identify and play to your strengths.You each commit to actions for improvement based on what you have learned

Second workshopto practise working better together as a team and with others

Each person learns their own personal style and that of others. You practise a variety of ways to build stronger relationships and how to communicate positively and effectively.
You explore giving feedback and challenging negative behaviour and you learn how to reduce the social threats to team success. You discover the secret to learning effectively and no, it’s not learning styles. You work on trust and risk issues and of course you finish with action planning

Third workshop – the team creates a self-sustaining plan for continuous development

You learn the three essentials of motivation and how to achieve them at work. You work on creating engagement and learn how to sustain it. You explore ways to ensure your meetings are positive and fruitful. You understand the science behind why time flies past when you do your best work. We help you create an action plan for your continuing development towards a positive future


Some of our favourite quotes

Do not judge me by my success, judge me by how many times I fell down and got back up again Nelson Mandela

Your life is an occasion. Rise to it Suzanne Weyn

We can either make ourselves miserable or we make ourselves strong. The amount of work is the same Carlos Castenada

I am thankful that thus far today I have not had any unkind thoughts or said any harsh words or done anything that I regret.  However, now I need to get out of bed and so things may become more difficult Sylvia Boorstein

Note to self: every time you were convinced you couldn’t go on, you did Anon

Everything has beauty but not everyone sees it Confucius

I’ve had a lot of problems in my life and most of them never happened Mark Twain

Keep my words positive. Words become my behaviours.
Keep my behaviours positive. Behaviours become my habits.
Keep my habits positive. Habits become my values.
Keep my values positive. Values become my destiny 
Mahatma Ghandhi

Difficulties are things that show a person what they are Epictetus

Persistence is the hard work that you do after you are tired of doing the hard work you already did Newt Gingrich

Both optimists and pessimists contribute to society. The optimist invents the aeroplane, the pessimist invents the parachute George Bernard Shaw

A positive attitude may not solve all your problems but it will annoy enough people to make it worth the effort Herm Albright

Teams just like yours have benefited from our programmes. 

Right Track, The Richmond Fellowship, Pilton Community Health Project, Voluntary, Action East Renfrewshire, Diageo, BBC, Midlothian Council, Cairn Energy, Glasgow Disability Alliance, Paths for All, Smith and Nephew, Barnardos, Robinson Trust, Highland Spring, Stock Spirits Group,  Cyrenians, Queens Cross Housing Association, ACOSVO


You say:

  • We are keen to adapt the materials and train our service users in this. We can merge some of these techniques with existing training
  • We will pilot the first module with our staff members and then adapt the materials to the needs of our service users
  • This has helped me to look at my existing practice, at why I carry it out the way I do.
  • This has allowed me space to identify how I can improve, for both my personal and professional development.
  • I have used a lot of the learning and discussions the course has evoked to identify how it can be implemented into the organisation as part of its ethical approach to delivering services and meeting the requirements of the staff, board members and volunteers
  • Overwhelmingly a positive experience. We can all see differences in ourselves and as an organisation
  • Loads of practical tools and techniques to help change behaviour and attitudes
  • Relaxed and inclusive atmosphere – the day felt calm but purposeful
  • Good balance of presentation and practical sessions
  • Lots of things to think about and some really good, positive actions


For more information on BOOST Programme contact us